Presenter: Carol Fowler, director of personnel services, Archdiocese of Chicago

What does it mean to have a “pastoral” conversation in the context of ongoing employee support and evaluation? Learn practical techniques and receive tools that will lead staff and volunteers in their efforts as they serve the mission and vision of the Church. Avoid ambiguity in roles and responsibilities for both supervisors and staff. Learn techniques for providing feedback and having difficult conversations. Receive sample personnel and volunteer policies, review and evaluation forms.

Audience: All parish, diocesan, and nonprofit staff and lay volunteer leadership responsible for managing other people.

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